Privacy Policy

Introduction

At Vow Devotion, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered wedding planning service.

Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number
• Wedding Details: Wedding date, location, guest count, budget, style preferences, and special requirements
• Payment Information: Credit card details and billing information (processed securely through Stripe)
• Communication Data: Messages, feedback, and support requests
• Usage Data: How you interact with our website and services

How We Use Your Information

We use the information we collect to:

• Generate personalized wedding plans using AI
• Send you your wedding plan PDF and related communications
• Process payments and manage your account
• Provide customer support and respond to your inquiries
• Improve our services and develop new features
• Send you service updates and promotional materials (with your consent)
• Comply with legal obligations and protect our rights

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes:

• SSL/TLS encryption for all data transmissions
• Secure payment processing through Stripe (PCI DSS compliant)
• Regular security audits and updates
• Limited access to personal data by authorized personnel only
• Data backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., payment processing, email delivery, hosting)
• AI Partners: AI services used to generate your wedding plans (data is anonymized when possible)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information (subject to legal obligations)
• Object to or restrict certain processing of your data
• Opt-out of marketing communications
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us at vowdevotion.business@gmail.com.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Wedding plan data is typically retained for 2 years after your wedding date, unless you request earlier deletion.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: